This course, designed specifically for baristas, covers the most up-to-date trends in coffee-bar tastes, decor and know-how: the techniques for mixing aperitifs and cocktails, the right way to create blends, and a new meaning to the words “customer service and relations”. Trainees learn how new business is generated if interesting and exciting new beverages are introduced into the coffee shop, after which it's a small step to becoming the proprietor of your own bar!
(in collaboration with the A.I.B.E.S.)
Starting with how to organize the bar counter and continuing with blending techniques, this course ensures that the participating barista will soon emerge with flying colours!
How to improve your image with prospective clients as well as your customer relations.
Managing the economics and finances of your own business and using the software to run it.